Repairs and Services
Motorola products are
durable and dependable, but we realize that things
happen and sometimes your equipment needs some extra
attention. Whether it’s just a “check-up” or a
full refurbishment, we can meet your needs.
Using state-of-the-art diagnostic equipment and the
expertise of factory trained technicians,Moss
Communications offers fast turnaround on repairs for
our always low prices. Whether you bring your
equipment in for a one-time repair or have an Annual
Maintenance Agreement, you will always receive
professional-grade repairs, quick diagnostic
information and estimates, and excellent personal
service.
Technicians at Moss
Communications are authorized to repair all Motorola
portable radios, mobile radios, base stations,
repeaters, and chargers using only new Motorola
parts. We also repair Kenwood, Maxon, and Vertex
equipment.
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Annual Maintenance
Agreements
Moss Communications
offers Annual Maintenance Agreements for those clients
who want to ensure a consistently working fleet of
communications equipment at a low price and NO
LABOR FEES! We service portable
radios, mobile units, repeaters, base stations, and
chargers regardless of the age of the
equipment.
Maintenance
Agreement Pricing
| Group 1 |
Motorola |
CP100, SP10, SP21, SPIRIT GT,
SPIRIT GT+, VL130 |
| Group 2 |
Motorola |
CM200, CM300, CP150, CP200,
GTXPORTABLE, P110, P1225, P1225LS, SP50,
SP50+ |
|
Maxon |
PL1145, PL2245, PL2215P, PL2245P,
PL2415, PL2445, PL5161, PL5164, SD125V, SD125U,
SD161, SD164, SD171, SD174, SM2150, SM2450,
SM2541, SM2544, SM4150, SM4450, SM6150, SM6450,
SP100, SP120, SP130, SP140, SP150, SP200,
SP200K, SP210, SP210K, SP220, SP230, SP240,
SP310, SP320, SP330, SP340, SP420,
SP430 |
|
Midland |
70-162B, 70-160B, 70-260B,
70-170B, 70-270B, 70-440BP, 70-440PO, 80-150,
80-400 |
| Group 3 |
Motorola |
CT250, CT450, CT450LS, EX500,
GM300, GP300, GTX MOBILE, HT750, HT1000,
HT1250, HT1250LS, HT1250LS+, HT1550XLS, M1225,
M1225LS, VISAR |
|
Midland |
TITAN, XTR, 70-045-16 A/B/C, 70-045-48
A/B/C, 70-166-16 A/B, 70-166-32 A/B, 70-266-16
A/B, 70-266-32 A/B, 70-195-16 A/B, 70-195-99
A/B, 70-295-16 A/B, 70-295-99 A/B, 70-148B,
70-248B, 80-125, 80-425,
70-112B |
|
Vertex |
VX160, VX180,
VX800 |
| Group 4 |
Motorola |
ASTRO SABER,
EX600 |
| Group 5 |
Motorola |
GR300, GP350, GR500, GR1225,
R1225 |
Price Per Unit Per
Month
|
1-10 |
11-25 |
26-50 |
51+ |
| Group 1 |
$5.75 |
$5.50 |
$5.25 |
$5.00 |
| Group 2 |
$7.00 |
$6.50 |
$6.25 |
$6.00 |
| Group 3 |
$11.00 |
$10.50 |
$10.00 |
$9.75 |
| Group 4 |
$17.50 |
$17.00 |
$16.50 |
$16.00 |
| Group 5 |
$20.00 |
$20.00 |
$20.00 |
$20.00 |
*FOR
QUOTES ON MODELS NOT LISTED PLEASE CALL
800-822-6677
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One-Time Repairs
Moss Communications has
the ability and resources to repair equipment from
anywhere in the US If you do not have one of our
Annual Maintenance Agreements, but you still need a
repair done right, we can do it! Just follow
these easy steps so that we can get started on getting
your equipment “back in action”. We offer
multiple ways to get your service request started so
you can choose what is most convenient for
you.
- Print out our online
form, fill it out and send it in with your
radio. Those using this online method will
receive a 10% discount on your diagnostic fee and
repair. A technician will call you with the
diagnosis and an estimate.
- Call us at
800-822-6677 and ask for a service technician to
discuss your issue and instructions on how to go
about processing your service request.
- If you’re local, print
out our Online Repair Form and drop your equipment
at the office for a diagnostic, a service technician
will call you with the diagnosis and estimate.
As always, feel welcome
to call our Service Department with any questions you
may have at 800-822-6677. Moss Communications is
an Authorized Motorola Warranty Repair Service Center,
so if your equipment and/or parts are under warranty,
we’ve got you covered!
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Programming and
Licensing
Moss Communications sales
and service departments have everything you need to
program your new radios, re-program your existing
radios, or obtain FCC licensing.
Radios purchased from
Moss Communications include lifetime programming at no
cost. Just another reason to look to our sales
website iLoveRadios.com
for all your communications purchases.
Programming your existing equipment, not purchased
from Moss Communications, is still a low fee of $20
for the first radio and $5 for every additional
radio.
If you are in need of
assistance applying for new frequencies or renewing
your FCC license, we are here to help. Please
feel free to call us at 800-822-6677 with any
questions.
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